Terms of service

Terms of Service

Welcome to Lumo Keys™. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our store.

1. General Information

This website is operated by Lumo Keys™. Throughout the site, the terms “we”, “us”, and “our” refer to Lumo Keys™. By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes.

2. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country or have parental permission to use this site. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws).

3. Products and Pricing

All prices are listed in your selected currency and may change without notice. We reserve the right to modify or discontinue any product at any time. While we make every effort to display our products as accurately as possible, colors and materials may appear slightly different depending on your device or screen settings.

4. Shipping

Orders are processed and shipped from our fulfillment partners. Shipping times vary depending on destination, but most orders arrive within 7–14 business days. Delays caused by customs, postal services, or logistics partners are outside of our control. For full details, please review our Shipping Policy.

5. Returns and Refunds

We only accept returns for items that are damaged, defective, or incorrect upon arrival. Please contact us within 14 days of delivery at burner.1.57615@gmail.com with your order number and photos of the issue. For more details, refer to our Refund Policy.

6. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all orders placed at our store. We reserve the right to cancel or refuse any order placed that appears fraudulent or suspicious.

7. Limitation of Liability

Escape Lumo Keys™ shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our products or website. All products are provided “as is” without warranties of any kind, either express or implied.

8. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

9. Governing Law

These Terms are governed by and interpreted under the laws of Ireland, without regard to conflict of law principles.

10. Contact Information

Questions about the Terms of Service should be sent to us at: burner.1.57615@gmail.com